Information we collect
- Information you provide, name, contact details, and any financial or property information you share when you call, email, or begin an application.
- Automatically collected information, standard web analytics data such as pages visited, device and browser type, and approximate location, collected via cookies and similar technologies where enabled.
- Application data, full loan applications are collected and processed through secure application platforms and the lender(s) considering your loan, under their own privacy and security programs.
How we use information
- To respond to your inquiries and provide mortgage consultation and origination services
- To communicate about your file, including status updates you have requested
- To improve our website and understand how visitors use it
- To comply with legal, regulatory, and record-keeping obligations that apply to licensed mortgage professionals
How we share information
We do not sell your personal information. We share information only as needed to serve you and operate lawfully: with lenders, processors, and settlement service providers involved in your transaction; with service providers who support our website and communications under confidentiality obligations; and where required by law or regulation.
Cookies & analytics
You can control cookies through your browser settings. Disabling cookies may affect some site features.
Data security & retention
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. Never send full account numbers or Social Security numbers by unencrypted email. We retain records as required by mortgage licensing and federal regulations.
Contact
Questions about this policy: email dpfenenger@umortgage.com or call (573) 761-7400.